If you would like a refund for your order because of some faults or defects, just email us your queries along with the order number and return the products in its original condition within 2 days. We will replace it with another design/product of your choice. You can submit the request by emailing us along with the order number at yalistore@kalorex.com.
Once your product has been collected and received, we will initiate the refund process. The refund is made to the same bank account/ credit card/ debit card which was used to pay for the purchase.
Once your product has been collected and received, we will initiate the refund process. The refund is made to the same bank account/ credit card/ debit card which was used to pay for the purchase.
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Refunds back to Credit Cards, Debit Cards, Net Banking or Bank Accounts (NEFT) are fully refunded within 10-15 days after we receive and process your return. Refunds in form of cheques can take 15-20 business days to arrive via post.
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If the mode of payment was cash on delivery (COD), we will initiate a NEFT bank transfer to your bank account. Yali Store will contact you for your bank account details. It normally takes 10-15 days for your money to get reflected in your bank account.